For example, gallery items may not be available, and you can’t migrate the user data directory. The Legacy Edition is affected by all sorts of bugs and glitches. You need to install and run the current Sims 4 game version to access additional content. Legacy Edition no longer supports any packs released after Realm of Magic. Keep in mind that new packs or patch features are not available for the Legacy Edition. Go back to EA’s website and download a fresh copy of Origin.įor more information on how to uninstall the game client, see Uninstall the Origin client.Īre you running the Legacy Edition? If the answer is ‘Yes’, that’s why you’re not seeing all the expansion packs. Use the down arrow to display more options.Ĭonfirm your choice and hit the Clear Cache button.įor more information, see Clear cache to fix problems with your games. Go to the Windows Start menu and locate EA. Launch the game again and check if all of your expansion packs are visible now.Ĭlick the three dashes in the left-hand corner. Wait until Origin automatically repairs any game file corruption issues. If there’s any install or update button next to them, click that button. Go to your game library, and click on The Sims 4.Ĭheck if your expansion packs are visible below. If you’ve got multiple EA accounts, maybe the latest Sims 4 expansion pack that you downloaded got associated with the wrong account.Ĭontact EA support and ask the support agents to help you transfer the expansion pack from one account to the other. Launch The Sims 4.Ĭheck if the expansion packs appear in-game now. Then launch your game client again, and go back online. The packs you downloaded in Origin may still not be visible when you’re playing offline.
Go to the main menu, close the game, and set Origin as offline.
Take out your mods and check if the game detects all your new expansion packs.
If you’re prompted to follow additional steps to install the expansion pack, follow the on-screen instructions. Go to the bottom right corner where your notifications are.Ĭlick on them and hit the arrows next to the pack you just bought. If you just bought a new Sims 4 expansion pack, come off the game, and go to Origin. Fix Sims 4 not detecting all expansion packs
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